Frequently asked questions

1. Will you market to the customers whose email addresses we collect?

No, we only use the collected email addresses to market to your customers. We respect their privacy and do not share their information with third parties.

2. Why would I need your service when we already have a loyalty program and customer reward system in place?

Unlike traditional loyalty programs, our service allows you to collect customer information seamlessly, even if they haven't made a purchase. Our business operates on the principle of reciprocity, where customers provide their email addresses in exchange for access to our Wi-Fi network, creating a mutually beneficial relationship. Plus, with our system, customers have the option to provide their phone numbers, ensuring a more comprehensive database.

3. Is this a Wi-Fi service?

No, we don't provide Wi-Fi service. Instead, we leverage your existing Wi-Fi infrastructure to collect customer information. All you need is a compatible system, and if you don't have one, we can provide it for a nominal fee.

4. How does your service differ from text message marketing?

While text message marketing has its advantages, such as instant delivery, email marketing allows for more personalized and targeted messaging. With emails, we can tailor content to specific customers, including their name, preferences, and even special occasions like birthdays. Unlike text messages, we can track email opens and gather insights into customer engagement.

5. What are the benefits of collecting customer email addresses?

Collecting customer email addresses allows us to scrape demographic data from each customer, including publicly available information such as gender, age, location, first name, and last name. This enables us to create more detailed profiles for each customer, leading to enhanced targeting and personalized marketing efforts.

Why restaurants
choose WISE

Build your CRM with guest wifi data capture

Develop customer profiles & CLV based on visit behavior

Drive repeat visitation with targeted marketing efforts

Why retailers
choose WISE

Retarget in-store shoppers online to increase conversion

Reach "invisible" shoppers who visited your location, but aren't in your CRM

Get real-time Walk-Through attribution on online marketing efforts

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